Content Advisor

Desarrollo Web y Móvil / Otros Web y Móvil

Detalles del trabajo

  • Publicación: hace 16 días
  • Tiempo restante: 13 días
  • Tipo de trabajo: oferta de empleo
  • Ubicación: Argentina, Buenos Aires
  • Tipo de empleo: Contrato Indefinido
  • Salario: sin especificar
  • Experiencia requerida:
  • Formación: Grado o Licenciatura

Descripción de la oferta

The Content Advisor is responsible for sourcing and optimizing high value enterprise content for service lines/sectors/markets stakeholders. This position is part of a global team that executes strategic content priorities and programs and works collaboratively with EY Knowledge domain teams to achieve knowledge program objectives. This position involves content sourcing (needs/gap assessment, harvesting content, acquiring content), content curation (managing strategic content collections / sites, monitoring content performance), and optimizing content for findability and use (abstracts, titles, metadata tagging). This position focuses on optimizing the distribution of knowledge assets in context for the consuming domain across the infrastructure and sites that the Community & Content Management team supports. Essential Functions of the Job:Work with the EY Knowledge domain teams to execute the content strategy and planImprove the quality, volume and relevance of content within a given domainExecute content projects focused on leveraging best practices, sourcing information assets required by the business, harvesting/collecting content, advising / evaluating acquired content, managing content collections for strategic knowledge sites, and optimizing content for delivery by applying proper metadata, refining abstracts/titles, etc.Ensure content is optimized and findable within the firm and in line with established processes and quality standardsProvide perspective and recommendations to solve content issues and contribute to overall improvements benefiting the user / business.Assess content gaps and provide recommendations on content needsWork closely with Community & Content Management teams to ensure content projects are executed as per agreed priorities / timelinesArticulate content sourcing and optimization processes in clear terms, interpret business issues and communicate ramifications of decisions to stakeholdersBuild strong relationships with EY Knowledge domain teams and business stakeholdersRecommend courses of action and manage relationships for positive progress, respond to problems of medium complexity and prescribe solutionsDevelop program/project plans for content prioritiesWork collaboratively with a global team in various geographiesContribute to process improvementsShare knowledge and best practices across the team to support a knowledge sharing culture Analytical/Decision Making Responsibilities: Applies judgment in tailoring methodologies, processes and practices to specific requirements of products/servicesUnderstands the firms go-to-market strategy and service delivery models, how core business services support the service lines, and how knowledge enables exceptional client service and high performing teams.Understands EY Vision 2020 and Knowledge Transformation, and ensures key knowledge content management strategies are aligned to them Knowledge and Skills Requirements: Relevant experience working in a knowledge management roleRelevant experience in a professional services firm, business acumen, domain experience helpfulStrong technical skills and understanding of knowledge management principles and content management practicesExperience in successfully implementing complex projects, solves problems of medium complexityStrong relationship and project management skillsStrong organizational skills and execution disciplineGood verbal and written communication skills, including ability to display a range of communication approaches for diverse community needsAble to demonstrate team management experience, depending on supervisory responsibilitiesStrong teamwork and mentoring skillsProficient in relevant technologiesAdvanced skills in Word, Excel, PowerPoint, and SharePointAbility to quickly analyze issues, develop solutions and effectively communicate recommendationsUnderstanding of and desire to strive for technical excellence in knowledge managementUnderstanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectivesAbility to demonstrate strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional demeanor Supervision Responsibilities: Able to work independently with minimal guidance and solves problems of medium complexityProvides informal guidance to and acts as a resource for colleagues with less experience Other Requirements: Working hours, flexible work arrangements and time off may be limited during specific times or deadlinesFlexibility in working hours to accommodate workload and multiple time zones as needed Job Requirements: Education: Bachelors degree or equivalent work experience Experience: 5 - 7 years of relevant experienceExperience in knowledge management practices/strategies an advantage

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Habilidades requeridas

Acerca de la empresa

Ernst & Young

Building a better working world
(0) | +50 trabajos publicados
Argentina Argentina
Diciembre de 2015

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