Date: Sep 1, 2016
Location: Buenos Aires, B, AR
Requisition ID: 124835
Work Area: Finance
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
ORDER TO INVOICE ASSOCIATE (Education Billing)
As the leading technology company for digital businesses, SAP serves nearly 300,000 customers in 190 countries. 80 million users make SAP the largest enterprise cloud company in the world, along with business networks that transact nearly $1 trillion annually. The Global Finance Shared Services organization (GFSS) is a business unit with 1,200+ employees delivering end-to-end finance operations from a set of vibrant and multicultural locations around the globe: Buenos Aires, Dublin, Manila, Prague and Singapore.
Our highly engaged teams specialize in Order to Invoice, Cash Collections, Procure to Pay, Travel & Expense and Record to Report. Additionally, at GFSS, you will find: a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations and one motivated global team working together towards shared goals.
Also, at GFSS, you will find: exciting career opportunities, a diverse work environment providing opportunities to grow, development & learning opportunities and an international business network for you learn and grow from.
Within GFSS, SAP employees have an opportunity to handle end-to-end high-quality finance services to SAP customers throughout the Globe.
EXPECTATIONS AND TASKS
This role within the team is responsible for executing operations tasks in Education Billing independently without any additional responsibility and deals with customer queries. The successful candidate gains a good knowledge of standard Education Billing processes and maintains good relationship with external and internal customers. The role reports to Order To Invoice Delivery Hub Manager.
Invoicing, issuing cancellations and credit notes
Processing invoices and timesheets from suppliers
Processing course registrations
Maintain scheduling and event data in SAP system
1st level query and complaint management
Support the hotline (incoming calls) abandoned rate Weekly and monthly internal monitoring and reporting, Preparation of period close
Close cooperation and communication with external and internal customers and SAP subsidiaries
Work experience in accounting preferred
Experience with SAP system is an advantage
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Minimum upper-intermediate written and spoken English
Certificate of Secondary Education at the minimum
Business or accounting education is an advantage
A strong will to deliver excellent quality
Continuous improvement of technical skills and efficiency
Responsive and customer focus with a proactive approach
Ability to work in international teams and environment
Good command of MS Office (Excel, Word and Outlook)
Medical Insurance, Life Insurance, 10 days of holidays, extra SAP days off, parking lot, charter, extra study days
Why is SAP a great place to work?
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
Additional Locations: No Selection
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