SCOM Specialist - IT:GIS:GO:RSS:EC-P00010

Informática y Telecomunicaciones / Otros

Detalles del trabajo

  • Publicación: hace 2 meses y 11 días
  • contratación cerrada
  • Tipo de trabajo: oferta de empleo
  • Ubicación: Argentina, Buenos Aires
  • Tipo de empleo: Contrato Indefinido
  • Salario: sin especificar
  • Experiencia requerida:
  • Formación: Grado o Licenciatura

Descripción de la oferta

SCOM Specialist - IT:GIS:GO:RSS:EC-P00010 - ARG000QB

Argentina

 

Job Description

 

Responsible for maintaining the Enterprise System Management (ESM) tools that provide reactive and proactive alerts that enable unscheduled disruption to IT services to be quickly identified. In addition the role of Event Configuration Technician L2 also includes constantly training of the Infrastructure Monitoring team on the Enterprise System Management (ESM) tools.

 

Essential Functions of the Job

 

The role of Event Configuration Technician L2 will center on the following points 

• Ownership of the production Enterprise System Management (ESM) environment including 

 - execution of assembling, 

 - maintenance 

 - patching

• Ownership of the incident management process for these Enterprise System Management (ESM) tools

 

• Fine-tuning process

The role requires the individual to work closely with Event Configuration Technician L2 sub-team lead. In addition the role requires decision makings relating to:

• Extend knowledge of the Enterprise System Management (ESM) tools, and have proficiency in at least two tools used

• Execute the incident management process for ESM related Incidents

• Perform all tasks documented by Event Configuration – Tool Ops L3 team 

 

• Document new procedures for level 2 support in close alignment with Event Configuration – Tool Ops L3 team 

  

Knowledge and Skills Requirements

 

• Extend knowledge of the Enterprise System Management (ESM) tools, and have proficiency in at least two tools used

• Extend knowledge of the Microsoft SCOM (System Center Operations Manager)

• Good programming & scripting skills

• Good knowledge of databases (MS SQL / Oracle)

• Excellent working knowledge in Operating Systems (MS Windows, Linux, UNIX) and/or Networking (WAN, LAN, Firewall) and all associated services like Active Directory, DNS, File & Print, TCP/IP, and Routing protocols

• English language skills – excellent written and verbal communication

• Over 4 years working within Information Technology

• Over 2 years working within the Enterprise System Management space

 

Education

 

• A Degree in Computer Science or a related discipline, or equivalent work experience

• ITIL Certification is preferred but not required

• Vendor specific certifications like Microsoft Certified System Engineer (MCSE) or Cisco Certified Network Associate (CCNA)

 

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Habilidades requeridas

Acerca de la empresa

Ernst & Young

Building a better working world
(0) | +50 trabajos publicados
Argentina Argentina
Diciembre de 2015

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