Amazon Product Imaging builds the worlds best online shopping experience through photography, video, graphic design, and usability design enabling millions of customers to make more informed purchasing decisions. Imaging at Amazon is a large and fast-growing network of teams located throughout North America, Europe, and Asia, focusing on fashion and product photography, photo retouching, graphic design, video and CGI production, automated image acquisition, and image support services. We are continually innovating and setting new industry standards for showcasing 10s of millions of products across multiple global marketplaces. We are obsessed with innovating on behalf of our customers, and continually push beyond the boundaries of traditional e-commerce photography and videography.
Amazon is looking for a Studio Operations Associate with interest in working in a commercial studio environment. The Studio Operations Associate contributes to the efficient flow of moving large volumes of products between the fulfillment center and Studio. This role will partner with the Studio and FC management team to identify efficiencies in workflows and communicates with team members to improve processes.
Ensures efficient flow of physical product and supports virtual assets through stages of the studio workflow
Follows studio guidelines to prep product for imaging, adhering to high standards of maintaining product packaging integrity
Identifies issues with products flowing in and out of the studio and problem solves
Continuously seeks improvements to workflow processes while maintaining current service level agreements
Participates in kaizen events to foster a culture of continuous improvement in the studio
Provides reporting on productivity and quality metrics to studio management team
Responsible for adhering to studio-wide safety programs including disaster preparedness
Responsible for providing training and work direction to temporary associates
Supports the development of standard operating procedures
High school diploma or equivalent
Able to stand and/or walk during shifts between 8 to 12 hours long.
Able to lift, bend, reach above the head, kneel, crouch and/or stretch during shifts between 8 to 12 hours long
Able to lift and move up to 49lbs.
Able to engage in full dexterity with both hands and wrists
Experience using computer software programs
Basic English proficiency
Occasional travel to nearby studios required
Previous experience working in a high volume commercial studio
Demonstrated ability to manage high volumes of workflow including prioritization, planning and task delegation under tight deadlines
Demonstrated experience working on multiple tasks at varying stages of completion under tight deadlines
Experience identifying and implementing process improvements, preferably with LEAN or Six Sigma methodology
Experience providing work direction to a team of associates with diverse skill sets
Comfortable in a culture of continuous change
Obsession with delighting customers
Ability to use multiple platforms and software to measure productivity and report metrics