Do you have the passion to manage and deliver complex projects spanning the breadth of a ground-breaking, multi-million pound online bookseller? Can you successfully bridge the gap between Amazon's core technical teams and its retail subsidiary partners? Can you innovate creative new solutions in the face of constant change and significant ambiguity? Can you fulfill this role working alongside senior developers using an advanced e-commerce platform, numerous Amazon technologies, and multiple open-source solutions? Do you have a knack for helping an organization understand application architectures and integration approaches, to architect advanced e-commerce solutions, and to launch sophisticated new systems? Are you one of those rare technologists with the communication, consultation, and leadership skills to help drive major projects to success? And are you comfortable coordinating multiple projects with local and remote teams? If so, the European Customer Experience (EUCX) team wants to hire you as its Senior Technical program Manager based at our Madrid Development Center!
We are looking for an entrepreneurial, innovative individual who thrives on solving tough problems. If we hire you into this role, you will build upon your core program management successes and develop breadth across a range of problem domains. This role is a career-defining opportunity and if you are looking for a breakout moment, this is it!
In this role you will work with engineers, project managers, and senior management to create world-class retail solutions for Amazon European Retail Marketplaces, often in collaboration with other Amazon service teams. We're looking for someone who is passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, possess world-class communication and coordination skills - and who want to have fun while they make history.
The ideal candidate is a confident, creative project manager with superior analytical abilities. This opportunity requires excellent technical, problem-solving, influencing and communication skills. The candidate is not just a policymaker or spokesperson but drives to get things done: Delivery is at the core of this role.
Roles and Responsibilities
As a key member of the EUCX team, you must successfully drive projects to build, transform and integrate applications, software and services on Amazon's technology platforms
You will collaborate across teams with product and service owners across Amazon and peer subsidiaries to ensure European Retail initiatives are sound and scalable and make the very best use of existing and emerging Amazon technologies
Participate in deep architectural discussions to ensure solutions are designed for successful deployment on a global scale
Define systems-level technical designs and balance near-term business needs with long-term implications
Capture and share best-practice knowledge with your technical peers
Author and contribute to strategic publications such as white papers
Excellent problem-solving skills
Experience building processes, project management, and release schedules
Several years of relevant work experience in internet-related program and/or technical product management in a software applications environment
Experience communicating with technical and non-technical stakeholders across multiple business units
High level of comfort communicating across large organizations and diverse business units
Strong written communication skills: This role will require the creation of whitepapers and other written deliverables
Demonstrated experience delivering systems-level technical design at the systems interface level
Technical degree required, Computer Science background highly desired
Demonstrated ability to adapt to new technologies and learn quickly
Experience with agile or other program management methodologies
Product development experience (including C++, Java, XML, messaging protocols, and Web Services)
Professional experience working in large initiatives across Amazon such as country launches, major NPIs and transformative platform projects
Domain knowledge of ecommerce website systems including Search, Payment Processing, Order Processing, Data Protection and Security
Knowledge of retail markets, ideally in an enterprise-scale ecommerce setting