Technical Specialist

Desarrollo Web y Móvil / Otros Web y Móvil

Detalles del trabajo

  • Publicación: hace 11 días
  • Tiempo restante: 18 días
  • Tipo de trabajo: oferta de empleo
  • Ubicación: Argentina, Buenos Aires
  • Tipo de empleo: Contrato Indefinido
  • Salario: sin especificar
  • Experiencia requerida:
  • Formación: Grado o Licenciatura

Descripción de la oferta

The Server Build Provisioning and/or Coordinator role will control the lifecycle of all server build and decommissioning activities. These activities are of a complex nature within the firms server environment, which are associated with server hardware, operating systems and at times with the hosted application and/or services. This position requires above average skills around Windows and VMware Server, with moderate skills around Linux operation practices. Adding to that there should be some experience and background knowledge of Data Center Facilities, Networking and Active Directory. In depth project coordination skills, coupled with diverse knowledge of ITIL and Infrastructure related ticket (task) workflow processes, are demanding components of this position.Essential Functions of the Job The Build Coordinator controls the lifecycle of all Server Build/Decommission Requests Receive approved Server Build and Decommission requests via email, then review, coordinate, implement, and process requests Review Architecture diagrams and Server Build sheets to confirm Standards and Cost Model accuracy Create and Submit Server Build or Decommission tickets in ServiceNow, on behalf of the Requesters (project managers) Initiate Server Build and/or Server Decommission Templates to be processed in ServiceNow Change requests Relate the correct Task Group Template to be used, then coordinate/assign required implementation resources Install Server OS (Windows or Linux) on a VM or Physical asset, as well as Cluster Services, and Core Applications to host a server Configure Server OS and Cluster Services, implement server conversions and migrations such as P2V, Snap Shots, and Ghost Coordinate work with Networking, Storage, Database Administration, Messaging and Collaboration, and Account Management teams Follow up on any delayed Tasks, Service requests, and Change requests, to avoid missing key SLA dates Confirm ServiceNow assessment from Requesters are satisfactory when builds are completed, follow through with required escalations Design Process Flows when deemed necessary, update ServiceNow Templates when changes arise, document procedures if changed Generate and provide reports on servers built, be sure Inventory updates into the asset management database occurs Basic to Advanced Windows Server Operating System Installations Limited Linux Operating System Installations Analytical/Decision Making Responsibilities: Ability to demonstrate sound judgment and be able to prioritize assignments Ability to work and communicate with a diverse Service Delivery/Project Management staff located throughout multiple regions Ability to deal efficiently with escalations and difficult situations under pressure, resulting in different persons demanding services be restoredKnowledge and skills requirements Excellent interpersonal, communication and organizational skills Ability to document processes and procedures Advance knowledge of ticketing systems (ServiceNow) Ability to work and team effectively with clients, management and its staff members Strong working knowledge in ITIL Incident Management Strong knowledge on Office tools (Excel, Word, Access and Visio), as well as Sharepoint Advanced knowledge to support, maintain, and implement VMware Templates Advanced Windows Systems Administration, building and supporting Windows 2008 Servers (legacy Windows 2003 possible) Limited Linux Systems installations experience Project Management and/or Problem/Change/Release Management work experience Basic knowledge of Dell server hardware including Dell Blade server hardware Basic knowledge of VMware ESX Understanding of IP protocols, networking and domain administration Basic Knowledge of SAN and NAS Storage Experience in cross-platform environments would be a plus (Linux, Unix HPUX, Windows 2003/2008/2012)Supervision Responsibilities: N/AExperience:3-5 years of relevant work experience

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Habilidades requeridas

Acerca de la empresa

Ernst & Young

Building a better working world
(0) | +50 trabajos publicados
Argentina Argentina
Diciembre de 2015

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