Date: Sep 3, 2016
Location: Madrid, B, ES
Requisition ID: 110732
Work Area: Sales
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
The purpose of this position is to extend SAPs market coverage in each segment for Software License and Services by generating new pipeline through:
For targeted outbound campaigns, leads will be qualified according to the BANTS methodology, and handed over to Inside Sales using standard global process.
Various aging leads and opportunities will be assigned to the DNA for nurturing with return back to the Inside Sales Executive for Closure.
The Demand Nurturing Agent supports several Inside Sales executives and will be co-located in the eCenter. They will be active participants in territory and account planning to support the team and will be the future candidate pool for transition into ISE roles.
Campaign Execution & Lead Management
Opportunity and Lead Nurturing
Data entry in the IC Web Client/ CRM system
Training & Enablement
* Provide expert support for Analytics low touch trial / paid users
Description: Be the human touchpoint and interface for low touch users that have a business or technical issue/question with an Analytics low touch product and solve/answer it respecting our SLAs.
* Build appetite to buy low touch products
Description: When in contact with a potential customer, motivate him/her to move from try to buy, from single to multiple users (up sell), and to consume Extensions (cross sell)
* Motivate Analytics low touch users to provide public feedback on our product offerings
Description: Leverage the relationship established with supported users to motivate them to write positive personal product reviews
* Create and maintain FAQ lists for all SAP Analytics low touch products
Description: Document all questions asked in order to build FAQ lists to be used on the different product web pages as a help for other users and as a reduction of repetitive support tasks
* Support Analytics low touch users with enablement material
Description: Create how to videos and webcasts, demo scenarios, best practices guides, step by step use cases, tricks and tips blog entries, visualization examples,
The candidates should have the following language skills: English and Portuguese are a must.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: firstname.lastname@example.org). Requests for reasonable accommodation will be considered on a case-by-case basis.
Additional Locations: No Selection
Job Segment: ERP, Field Sales, CRM, SAP, Inside Sales, Technology, Sales